Terms & Conditions
Terms & conditions
Here you will find Vík Prjónsdóttir Terms and Conditions regarding our online store. If you have any questions don´t hesitate to contact us at firstname.lastname@example.org
All prices are in US dollars and to make things simple and safe we use Paypal where you can pay with credit card. Customers will be transferred to the Paypal site to complete payment. It´s also no problem if you prefer to use bank transfer – then we ask you to e–mail us at email@example.com
Shipping cost and delivery time
All orders are shipped directly from our stock in Reykjavík within 3 working days, providing they are in stock. If the product is not available in stock we will need to produce it specially for you and that can take up to 6 weeks. Orders are sent through our national post company Iceland Post via airmail. Delivery time can vary depending on destination; any delay on their behalf is not the responsibility of Vík Prjónsdóttir. We have to charge for shipping cost, there are three different price zones, Europe, US/Canada and the World and we have three different shipping costs category depending on the size, there is small shipment, medium and large. Please be aware that any duties and taxes charged at customs are the responsibility of the customer to pay.
These are the shipping cost category´s:
Small Europe and US/Canada: 20$, World: 30$.
Medium Europe: 35$, US/Canada: 40$, World: 50$.
Large Europe: 40$, US/Canda: 60$, World: 80$
We truly hope you wont have to return your package. Returns are possible only in case of damaged or defective merchandise. We kindly ask you to contact us immediately at firstname.lastname@example.org
Please be aware that colours can vary slightly from what they appear on your computer. Also note that all our products are produced by hand and machine in the knitting factory Glófi so products may vary slightly in appearance.
Personal information from our customers will at no point be passed to any 3rd party.
All prices are in US dollars and to make things simple and safe we use Paypal where you can pay with credit card